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Our warehouse management system (WMS)

Technology

OrderFlow WMS has been engineered from the ground up with configurability in mind. Our warehouse management system supports complex business requirements without compromising quality and reliability.

A modern, flexible WMS platform for the 21st century

A system that's easy to deploy and use, with all of the advanced functionality you need to optimise your warehouse operations.
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Web-based application

Easy access for workstations, web-enabled devices and third-party systems.
flexible hosting options

Flexible hosting options

Available as a managed cloud service or a software licence if you prefer to host the platform yourself.
modular architecture

Modular architecture

Optional modules give you the flexibility to extend and refine your fulfillment processes as your business evolves.
ecommerce

E-commerce integration

Built-in integrations with leading e-commerce platforms.
simple api

Simple, robust API

Our powerful integration framework and expertise makes it easy to exchange with third-party systems.
import export

Import and export

Configure your own data imports and exports in a wide range of formats.
site channel

Site, channel and user scoping

Fine tune system behaviour to apply different business rules to specific sites, sales channels and users.
reporting

Reporting and dashboards

Real-time visibility of all the key information you need to manage and optimise your warehouse operations.
mapping

Mapping and scripting

Exercise control over slotting, courier selection, picking, replenishment and others aspect of your operations.
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Want to discuss how we can improve your WMS setup?

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Bringing simplicity and efficiency to your warehouse processes

The OrderFlow WMS platform delivers powerful warehouse management and order-processing functionality in a way that's easy to use and understand. Sophisticated business logic is embedded in a simple interface that new members of your team will be able to follow straight away.

Goods in

OrderFlow supports a wide range of options for receiving incoming deliveries.

Deliveries can be received against purchase orders or advanced shipping notes (ASNs). Many different flavours of goods receipt are support out of the box, to handle a wide range of scenarios, including:

  • Pallet receipt using licence plates
  • Single and multi-line cross docking
  • Item by item receipt
  • Product lot and serial number capture
  • Unit of measure capture (e.g. inner/outer cartons)
  • Receipt to inspection/quarantine
  • Damaged stock handling
  • Provisional stock receipt using ASNs
  • Combined receipt and putaway
Read more

Putaway

OrderFlow gives you complete control over how you use your available space.

Putaway can be directed, with location chosen by the system, or assisted, with locations chosen by the user with help from the system.

Putaway location selection can follow a simple scheme, but can also be tailored to meet sophisticated requirements.

Putaway rules can be based on:

  • Location or area preference settings
  • The presence of existing stock and the remaining space
  • Item, case or pallet receipt
  • product characteristics

The slotting logic can tie stock keeping units (SKUs) to specific locations, ensure popular SKUs are spread across the pickface and  that items from different batches are never held together.

OrderFlow WMS gives you complete control of your slotting logic.

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Stock management

OrderFlow provides a complete audit trail of all stock movements and user activity.

Our customers rely on OrderFlow’s stock management capability to drive warehouse activity and to know where everything is, where it’s been and where it’s going.

Stock is recorded on the system according to the location, product, product lot and unit of measure.

Each stock record has a status, which can be changed without any physical movements.

Each movement or adjustment is individually recorded, as is each stock status change.

OrderFlow features a powerful stock move task framework, which is used for many of the warehouse operations, including putaway and replenishment.

The WMS also features an advanced stock checking module, which allows for a coherent, targeted and efficient stock checking regime, with each location stock check individually recorded.

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Order processing

OrderFlow ensures your fulfilment processes are fast, efficient and accurate.

OrderFlow ensures you to get your orders out of the door quickly, with minimal effort, and in the right order.

  • Complete visibility of the current status of your order pool
  • Automatically assign each order a target despatch time and track the progress of the despatch team towards cutoff
  • Identify and prioritise urgent orders
  • Continually track and refine the time taken to fulfil each order

OrderFlow is designed to support B2C fulfilment operations that drive complex business processes in high volume environments.

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Picking

Picking is the heart of any warehouse operation. OrderFlow lets you choose the best picking strategies for your business.

OrderFlow provides all of the picking options you need to reach peak efficiency in your warehouse.

  • Paper or handheld picking options
  • Individual or batch picking
  • wave picking
  • Zone-based picking to consolidation
  • Cluster picking
  • Picking to put wall

Most commonly used is batch picking, with powerful options ranging from:

  • Zone-specific batches
  • Single product batches
  • Multi-product batches for specific products only
  • Batching by priority, courier, destination, etc.
  • Timed release of batches

Orders can be assigned to picking locations to minimise picking distance, helping you to pick more orders with less effort.

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Packing

OrderFlow’s fine tuned packing processes ensure that shipments are sent out with unerring accuracy.

At the same time OrderFlow strives for every ounce of efficiency at the packing desk, where each keystroke counts.

For most orders, this involves scanning each product at the packing desk. Other related features include:

  • Non-barcoded product identification (using images)
  • Lot or serial number capture
  • Package identification during the ‘scan to pack’
  • Auto-printing of despatch notes and labels as the packing desk
  • Scanning of consumables

For large orders, OrderFlow also allows for a persisted scan to pack, with each scan individually recorded.

This allows for packers to take a lunch or overnight shift break midway through the scan to pack operation, and pick up where they left off afterwards.

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Despatch

OrderFlow provides a comprehensive suite of tools to drive your post-packing processes.

OrderFlow’s transportation module allows individual shipments to be tracked from your packing desks through the outgoing area and onto the relevant courier transportation.

Handheld processes allows users to sort packed shipments onto pallets, which in turn are scanned onto the individual trailers and vans departing from the warehouse.

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Returns

OrderFlow makes it easy to capture all of the information you need to manage your returns process.

OrderFlow allows you to exert the right level of control over returned items.

Options around returns functionality include:

  • Returns with or without a return merchant authorization (RMA)
  • Pre-notification of returns to be received
  • Validation against outgoing orders and/or quantities
  • Capture of return reason code and condition, with image
  • Lot and serial number capture on returned items
  • Third-party notification on returned items

 

Read more

Reporting

OrderFlow holds detailed real-time information about every task, order and stock move completed. The reporting function makes it easy to access this information to proactively manage your business.

The WMS provides a comprehensive library of built-in reports and a flexible framework for defining custom reports tailored to your specific business needs.

Custom reports can be built from scratch or created by cloning and then editing existing reports. If required, any report can be automated and sent directly to recipients at predetermined times.

On-screen dashboards can be accessed 24/7, displaying key information on every aspect of your warehouse management and order processing. The reporting framework allows these dashboards to be easily tailored to your the business’ and  individual users’ requirements.

Key information can also be accessed via our mobile phone app which means that you can always stay up to date while you are on the move or away from your desk.

wms reporting

Seamless courier integration

Producing the right courier labels quickly and accurately at the point they are needed is critical to warehouse efficiency and and keeping customers happy.

  • Choose from dozens of integrations. Select from over 40 courier integrations, either directly with individual carriers or indirectly through 3rd party platforms.
  • Leverage your existing courier relationships. Take advantage of your own negotiated shipping rates to get the best deal on your shipping. We’re happy to work with all carriers and don’t earn commissions from any of the third-party services we integrate with.
  • Apply your own shipping rules. We make it easy for you to configure couriers and service selections based on destination, priority and other business rules.
courier integration

Powerful warehouse integrations

OrderFlow WMS’ integration framework will support all your integration needs. Built-in integrations include the leading e-commerce platforms Shopify, Magento One, Magento Two, Spree, WooCommerce and others.

OrderFlow also integrates with channel management systems, ERPs, customer service and accountancy platforms.

The integration framework also allows us to integrate with any platform that provides a public application programming interface (API).

Perhaps uniquely among warehouse management systems, our integrations can be built almost entirely via configuration (rather than code), dramatically reducing the effort required to build a new integration.

powerful warehouse integrations

Arrange a demo to discuss how OrderFlow could help your business

Leave your contact details and we will get in touch to schedule a time for a remote meeting.

Meetings typically take around 45 minutes to an hour. We will take time to understand the particular characteristics of your business before walking through an informal demonstration of the OrderFlow platform that focuses on the areas most relevant to you.

orderflow demo
steve
"OrderFlow is very good for reporting – you get dashboards that give you a real-time snapshot of what’s going on, but then you’ve also got the report library, where you can extract more detailed information."
Mark Hadley, Pro FS
"One of the big advantages of OrderFlow is how it connects with different third party systems like e-commerce platforms such as Magento, ERP systems and couriers."
Peter Bergsma, Axell Logistics’ IT and Engineering Manager
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